Everything You Need to Know About Moving with Pro Action Transport

We provide moving services throughout Laval, Montreal, the North Shore, South Shore, and surrounding areas. For long-distance moves, we service all of Canada through our partnership with Great Canadian Van Lines. We also offer international moving services worldwide.

Yes, Pro Action Transport holds all required permits and comprehensive insurance coverage. We’re an official agent of Great Canadian Van Lines and maintain all necessary licenses with the Commission des transports du Québec (CTQ).

Yes, we offer free, no-obligation moving estimates. You can request a quote by phone at 514-266-1239, by email at Info@proactiontransport.ca, or through our website’s quote request form.

ur comprehensive services include:

• Residential moving (apartments, houses, condos)
• Commercial moving (offices, retail stores, industrial facilities)
• Long-distance moving across Canada
• International moving worldwide
• Professional packing and unpacking services
• Secure storage solutions in our 10,000 sq. ft. warehouse
• Specialized item transport (pianos, artwork, antiques)
• Cabinetry and kitchen cabinet delivery

es, we provide professional packing services to protect your belongings during the move. Our options include:

• Full-service packing of your entire home or office
• Partial packing of fragile or specialty items only
• Supply of quality packing materials if you prefer to pack yourself
• Custom crating for high-value or delicate items

Yes, we offer secure storage solutions in our 10,000 sq. ft. climate-controlled warehouse. Our storage options include:

• Short-term storage during transition periods
• Long-term storage for extended needs
• Secure storage bins for organized keeping
• Climate-controlled environment to protect sensitive items

We recommend booking:

• For local moves: 2-4 weeks in advance
• For long-distance moves: 4-6 weeks in advance
• For international moves: 8-12 weeks in advance
• For the busy summer season (May-September): As early as possible, especially for July 1st

To ensure a smooth moving experience:

1. Declutter and donate unwanted items before moving day
2. Have packing supplies ready if you’re packing yourself
3. Label boxes clearly with contents and destination rooms
4. Keep essential items separate for immediate access
5. Make arrangements for pets and plants on moving day
6. Ensure clear access to your home for the moving truck
7. Be available or designate someone to be present during the move

Yes, please empty all drawers, cabinets, and appliances before moving day. Refrigerators and freezers should be defrosted and dry. Washing machines should be drained and dry. This helps prevent damage during transport and makes items lighter and safer to move.

Several factors influence moving costs:

• Volume and weight of items to be moved
• Distance between locations
• Accessibility at origin and destination (stairs, elevators, etc.)
• Additional services requested (packing, storage, etc.)
• Timing of the move (season, day of week)
• Special handling requirements

We accept:

• Cash
• Interac e-Transfer
• Credit cards (Visa, MasterCard)
• Certified cheques
• Payment is typically due upon completion of the move unless other arrangements have been made in advance.

We pride ourselves on transparent pricing. Your quote includes all standard services discussed during your estimate. Factors that might affect final costs include:

• Additional items not included in the original estimate
• Unexpected access issues requiring additional labor
• Extended travel or waiting time due to unforeseen circumstances
• Additional packing materials required beyond the initial estimate

Yes, we require a deposit to reserve your moving date, especially during our busy season. The deposit amount varies based on the size and scope of your move and will be applied to your final bill.

As an official agent of Great Canadian Van Lines, we coordinate seamless long-distance moves throughout Canada:

• Comprehensive pre-move planning
• Professional packing for extended transit
• Secure transportation in our well-maintained fleet
• Regular status updates throughout the journey
• Coordination with destination services when needed

International moving requires specialized expertise:

• Detailed planning and documentation preparation
• Custom export packing meeting international standards
• Shipping coordination via ocean or air freight
• Customs clearance assistance
• Destination services including delivery and setup

Transit times vary based on:

• Local moves: Usually completed in 1 day
• Provincial moves: 1-3 days typically
• Cross-Canada moves: 5-15 days depending on distance
• US moves: 7-18 days on average
• International moves: 3-8 weeks depending on destination and shipping method

In the rare event that damage occurs:

1. Note any damage on the delivery paperwork
2. Contact our office within 7 days
3. Provide photos and description of the damage
4. Our claims department will promptly address your concern.

Yes, our services include:

• Professional disassembly of beds, tables, desks, and shelving units
• Proper wrapping and protection of all components
• Careful transport to prevent damage
• Complete reassembly at your new location

Our team will:

• Remove all boxes and packing materials upon request (Packing service)
• Recycle appropriate materials
• Dispose of debris properly
• Leave your new home clean and organized

s, our service doesn’t end when the truck drives away:

• Post-move follow-up to ensure satisfaction
• Assistance with any questions or concerns
• Additional services as needed (extra item pickup, storage access, etc.)
• Continued support for future moving needs

You can contact us through multiple channels:

Address: 2009 Avenue Francis-Hughes, Laval, QC H7S 2G2
Phone: 514-266-1239
Email: Info@proactiontransport.ca
Hours: Monday-Friday: 8am-5pm, Saturday: 9am-3pm
Website: www.proactiontransport.ca

We look forward to helping with your moving needs!