At Pro Action Transport, we firmly believe that every person deserves equal access to our moving services and online presence, regardless of their situation or abilities. Our commitment to accessibility reflects our core values of inclusion, respect, and customer service excellence. This accessibility statement outlines our ongoing efforts to ensure that our website and moving services in Laval, Montreal, and throughout Quebec are accessible to everyone, including people with disabilities. read more about our accessible moving services.

Pro Action Transport is committed to making its website accessible to all users, including people with disabilities, in accordance with recognized web accessibility standards. We strive to ensure that our website complies with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Take a look at our accessible moving services!

To improve the accessibility of our website, we have taken the following measures to keep our accessible moving services online :

• Clear and consistent site structure
• Simplified and intuitive navigation
• Sufficient contrast between text and background
• Ability to resize text without loss of functionality
• Alternative descriptions (alt text) for important images
• Clearly identified and easy-to-use forms
• Compatibility with assistive technologies such as screen readers
• Ability to navigate the site using keyboard only

Despite our efforts, some parts of our site may not be fully accessible. We continuously work to improve the accessibility of our site and resolve these issues to keep our accessible moving services for everyone.

If you experience difficulties accessing information on our site, please do not hesitate to contact us for personalized assistance:

• By phone: 514-336-5717
• By email: info@proactiontransport.ca

Our team is available to provide you with the information you need in an accessible format or to help you navigate our site and keep our accessible moving services for everyone.

Pro Action Transport is also committed to making its residential moving, packing, and storage services accessible to everyone. If you have special needs regarding your move in Laval, Montreal, or elsewhere, please inform us when requesting a quote so that we can adapt our services accordingly.

At Pro Action Transport, we offer several options to make our accessible moving services at the top:

• Staff trained to assist clients with specific needs
• Adapted equipment for different mobility situations
• Clear communication and alternative options (phone, email, SMS)
• Flexibility in scheduling to accommodate special needs
• Preliminary assessment of premises to identify and address accessibility challenges
• Customized moving plans for seniors and persons with disabilities

We welcome your feedback on the accessibility of our website. If you notice accessibility issues or have suggestions for improvement, please contact us:

Pro Action Transport 2009 Francis-Hughes, Laval, QC, H7S 2G2 514-336-5717 info@proactiontransport.ca

Pro Action Transport is committed to continuously improving the accessibility of its website. We regularly review our site to identify and resolve accessibility issues and train our staff on best practices in web accessibility.

Our moving teams also receive regular training on best practices for serving clients with special needs, ensuring that our services are accessible not only online but also during the physical moving experience.

This accessibility statement was updated on May 1st, 2025 in the spirit of keeping our accessible moving services avaibalbe for everyone.

To learn more about web accessibility and the standards we follow:

• Web Content Accessibility Guidelines (WCAG)
• Accessibility Standards Canada
• Accessible Canada Act

Pro Action Transport – Your accessible and reliable mover in Laval, Montreal, and throughout Quebec.

At Pro Action Transport, accessibility isn’t just a legal requirement—it’s an integral part of our service philosophy. We believe everyone deserves a stress-free moving experience, regardless of ability. Our dedicated team works continuously to enhance both our digital accessibility and our physical moving services. By choosing Pro Action Transport, you’re partnering with a mover that values inclusivity and is committed to accommodating your unique needs. We invite you to share your accessibility experiences with us as we strive to set new standards for accessible moving services in Laval, Montreal, and throughout Quebec.