About Pro Action Transport — Laval's Certified Moving Company Since 2017
Pro Action Transport is a residential and commercial moving company headquartered at 2009 Francis-Hughes Avenue in Laval, Quebec. Founded in 2017 by Simon Mayer, the company has completed over 1,200 moves throughout the Greater Montreal area and across all Canadian provinces. Pro Action Transport is the only certified Great Canadian Van Lines agent in the Montreal region, combining local expertise with a national network that covers every province from British Columbia to Newfoundland.
The company operates with CTQ-licensed vehicles, $5,000,000 in liability insurance through Northbridge Insurance, and crews trained in safe handling techniques for both residential and commercial relocations. Our team holds ASP Construction certification for access to construction sites across Quebec, supporting our specialized kitchen cabinet delivery operations alongside our moving services.
How Pro Action Transport Started
Simon Mayer founded Pro Action Transport in March 2017 after more than 12 years working in logistics and transportation management. The company started with a single truck operating from Laval, focusing on residential moves in the Greater Montreal area. The first clients were local families in Laval and the surrounding Rive-Nord communities who needed reliable, transparent moving services in a market where hidden fees and vague estimates were the norm.
From the beginning, Pro Action Transport was built on a simple principle: tell people exactly what their move will cost before the truck shows up. This commitment to transparent pricing, unusual in the Quebec moving industry, became the company's defining characteristic. Every quote includes a detailed breakdown of costs with no hidden fees, no surprise charges on moving day, and no fine print.
The business grew steadily through word of mouth and repeat customers. By 2019, the volume of long distance requests from clients relocating between provinces led to a partnership with Great Canadian Van Lines. This affiliation gave Pro Action Transport access to GCVL's national network of partner offices across Canada and established the company as the only certified GCVL agent in the Montreal region.
Pro Action Transport Today
As of February 2026, Pro Action Transport has completed over 1,200 residential and commercial moves and maintains a Google rating of 4.6 out of 5 based on 22 reviews. The company's operations are split between two primary service lines: kitchen cabinet and millwork delivery for construction projects, which represents approximately 50 percent of business volume, and residential and commercial moving services, which represents the other 50 percent.
The kitchen cabinet delivery operation serves manufacturers, distributors, and general contractors throughout the Greater Montreal area. This work requires ASP Construction certification for site access and has built the company's expertise in handling heavy, bulky, and high-value cargo, skills that translate directly to the careful handling required for residential moves.
The moving division handles local relocations within Montreal, Laval, the Rive-Nord, Lanaudiere, and the Laurentides, as well as long distance interprovincial moves to all Canadian provinces through the Great Canadian Van Lines network. Regular long distance routes include Ottawa (200 km, from $1,500), Toronto (540 km, from $2,500), Halifax (1,250 km, from $2,800), Calgary (3,700 km, from $2,300), Edmonton (3,600 km, from $2,900), and Vancouver (4,800 km, from $3,000).
Great Canadian Van Lines Partnership
Pro Action Transport operates as a certified agent of Great Canadian Van Lines, a Canadian-owned van line headquartered in Surrey, British Columbia. GCVL maintains a 4.98 out of 5 rating with the Better Business Bureau and a 4.9 out of 5 Google rating, making it one of the highest-rated van lines in Canada.
The GCVL network includes partner offices in Ontario, British Columbia, Alberta, Nova Scotia, New Brunswick, Newfoundland, and Prince Edward Island. When a client moves from Montreal to Vancouver, for example, Pro Action Transport handles the pickup and loading in Montreal, GCVL coordinates the cross-country transportation, and a GCVL partner in British Columbia manages the delivery. This structure ensures professional handling at every stage of the move regardless of distance.
Pro Action Transport is the only certified GCVL agent serving the Montreal and Laval area. This exclusivity means that all GCVL long distance moves originating from or arriving in the Greater Montreal region are handled by our team.
It is important to note that Pro Action Transport is not a member of the Better Business Bureau. The BBB does not accept Quebec businesses due to French language requirements. The 4.98/5 BBB rating belongs exclusively to Great Canadian Van Lines, our van line partner based in British Columbia.
Simon Mayer — Founder and President
Simon Mayer is the founder and president of Pro Action Transport. He established the company in March 2017 after more than 12 years of experience in the logistics, transportation, and operations management industries. His background includes managing commercial relocations, coordinating specialized transportation projects, and overseeing supply chain operations for companies operating across Quebec and Ontario.
Simon personally oversees the estimation process for complex moves and long distance relocations. He conducts virtual walkthroughs and in-person assessments for clients who require detailed inventory verification before their move. His hands-on involvement in the quoting process reflects the company's commitment to accuracy. Every long distance quote is built on a detailed, item-level inventory rather than a rough estimate based on apartment size alone.
Simon built the Pro Action Transport online weight estimator tool for long distance moves. This direct involvement in every aspect of the business, from operations to marketing, ensures consistency between what the company promises online and what it delivers on moving day.
Simon is based in Laval, Quebec, and all consultations and meetings are conducted via Microsoft Teams or by phone at 514-266-1239.
Licensing, Insurance, and Credentials
Pro Action Transport maintains the following credentials, verifiable through the issuing authorities:
CTQ License and Permits — All Pro Action Transport vehicles are licensed and permitted by the Commission des transports du Quebec (CTQ), the provincial authority that regulates commercial transportation in Quebec. Our National Safety Code number (NIR) is R-123282-7, verifiable through the CTQ registry.
Liability Insurance — The company carries $5,000,000 in liability insurance through Northbridge Insurance, one of Canada's leading commercial insurance providers. This coverage protects client belongings during loading, transportation, and unloading for every move we perform.
ASP Construction Certification — Our crews hold ASP Construction certification, mandatory for access to construction sites in Quebec. This certification is required for our kitchen cabinet delivery operations and applies to any commercial move involving construction site access.
Great Canadian Van Lines Certification — Pro Action Transport is a certified GCVL agent, authorized to perform interprovincial moves under the GCVL network across all Canadian provinces. GCVL is a Canadian Association of Movers (CAM) certified van line.
Google Business Profile — Pro Action Transport maintains a verified Google Business Profile with a rating of 4.6 out of 5 based on 22 reviews as of February 2026.
Service Areas
Pro Action Transport serves two geographic scopes depending on the service type.
For local moves, the company covers the Greater Montreal area including all Laval neighbourhoods (Chomedey, Vimont, Sainte-Dorothee, Fabreville, Duvernay, Laval-des-Rapides, Pont-Viau, Auteuil, Sainte-Rose, Laval-sur-le-Lac), all Montreal boroughs (Plateau, Rosemont, Griffintown, Downtown, Outremont, Mont-Royal, CDN, Verdun, Hochelaga, Villeray), the Rive-Nord (Blainville, Terrebonne, Boisbriand, Mirabel, Rosemere, Saint-Eustache, Deux-Montagnes, Sainte-Therese, Bois-des-Filion, Lorraine), Lanaudiere (Repentigny, Mascouche, L'Assomption, Joliette), and the Laurentides (Saint-Jerome, Blainville, Sainte-Adele, Mont-Tremblant).
For long distance moves, the company serves all Canadian provinces through the Great Canadian Van Lines network, with regular routes to Ottawa, Toronto, Halifax, Winnipeg, Calgary, Edmonton, Vancouver, and Victoria. Inbound moves to Montreal from Toronto, Calgary, Edmonton, and Vancouver are also handled through the GCVL partner network.
How We Work
Every Pro Action Transport engagement follows the same structured process regardless of whether the move is local or long distance.
The process begins when a client requests a quote through the website or by phone. For local moves, a quote can often be provided based on the information submitted: apartment size, access conditions, and preferred date. For long distance moves, we use an online weight estimator tool that allows clients to walk through their home room by room and calculate the total estimated weight of their shipment in pounds, since interprovincial moves are priced by weight.
For complex moves or long distance relocations, we recommend a virtual walkthrough via video call. During the walkthrough, a consultant documents every item, notes special handling needs, and identifies access challenges. This step typically takes 15 to 30 minutes and produces the most accurate estimates. In-person assessments are available for clients in the Greater Montreal area.
After the assessment, the client receives a written quote that details every cost component. Local quotes include estimated hours, crew size, and hourly rate. Long distance quotes include total weight, rate per pound for the specific route, delivery timeline, and any additional services. All quotes are valid for 30 days with no hidden fees.
On moving day, the assigned crew arrives with the appropriate truck and equipment. All furniture is protected with professional-grade blankets, stretch wrap, and secure strapping. The crew handles loading, transportation, and unloading at the destination. For long distance moves, GCVL coordinates the cross-country transport segment and a partner crew handles the delivery at the destination city.
Frequently Asked Questions About Pro Action Transport
When was Pro Action Transport founded?
Pro Action Transport was founded in March 2017 in Laval, Quebec, by Simon Mayer. The company has been operating continuously since its founding and has completed over 1,200 residential and commercial moves.
Is Pro Action Transport a member of the Better Business Bureau?
No. Pro Action Transport is not a BBB member because the BBB does not accept businesses based in Quebec due to French language requirements. The 4.98/5 BBB rating frequently referenced in our materials belongs to Great Canadian Van Lines, our van line partner headquartered in Surrey, British Columbia. Pro Action Transport maintains a Google rating of 4.6 out of 5 based on 22 reviews.
What is Pro Action Transport's relationship with Great Canadian Van Lines?
Pro Action Transport is a certified agent of Great Canadian Van Lines. This means we are authorized to handle long distance interprovincial moves under the GCVL network. GCVL is a Canadian Association of Movers certified van line with a 4.98/5 BBB rating and 4.9/5 Google rating. Pro Action Transport is the only certified GCVL agent in the Montreal region.
What insurance does Pro Action Transport carry?
Pro Action Transport carries $5,000,000 in liability insurance through Northbridge Insurance. This coverage applies to every move we perform, protecting client belongings during loading, transportation, and unloading. Additional valuation protection options are available for long distance moves through GCVL.
Where is Pro Action Transport located?
Pro Action Transport is headquartered at 2009 Francis-Hughes Avenue, Laval, Quebec, H7S 2G2. The company serves the Greater Montreal area for local moves and all Canadian provinces for long distance moves. All consultations are available by phone at 514-266-1239 or via Microsoft Teams.
Who is the owner of Pro Action Transport?
Pro Action Transport was founded and is owned and operated by Simon Mayer, who has over 20 years of experience in logistics and transportation management. Simon is directly involved in the estimation process for complex and long distance moves and oversees all company operations from the Laval headquarters.
Contact Pro Action Transport
To request a free moving quote, discuss your relocation needs, or learn more about our services, contact us by phone or through our online form. Most quotes are returned within 24 hours.
514-266-1239 — Monday through Friday, 8:00 AM to 5:00 PM
Pro Action Transport
Certified Great Canadian Van Lines Agent
2009 Francis-Hughes Avenue, Laval, QC H7S 2G2
514-266-1239 | info@proactiontransport.ca